Questions about what it’s like to work together?

We are located near the intersection of Packard and Carpenter in Ann Arbor. Our address is 3820 Packard St Suite 250 Ann Arbor, MI 48108.

You will see 4 large office buildings. Look for the large numbers near the top of the building that say 3820. You may enter through either the front door or side entrance. We are up on the second floor in suite 250 (elevator available).

Online therapy requires an electronic device, strong internet connection, and a quiet place without interruptions.

You will be provided with a link to a HIPAA secure platform to meet your therapist on for your session.

In most cases, EMDR reprocessing can be done over telehealth. There is no difference in the effectiveness of doing EMDR virtually or in person.

Yes, we are currently offering both in-person as well as virtual sessions, depending on the needs and desires of the client. Some of our clinicians have chosen to continue offering only virtual sessions for the time being. We will ask you what your preference is at the time of your consult and make sure to match you with a clinician that fits your preference.

Our fee is $160 per 50 minute session.

If you are using your insurance, the amount you pay will depend on your specific plan’s benefits and whether or not you have a deductible and/or copay.

We accept Blue Cross Blue Shield PPO insurance (We do not accept Blue Care Network Or Blue Cross Complete).

When you call to schedule your first appointment, we will ask for your insurance card and driver’s license in order to verify what your insurance benefits are. On occasion, we receive inaccurate benefits information from the insurance company, so we do always recommend that you also call your provider yourself to make sure you know what your mental health benefits are.

You can do this by calling the number on the back of your insurance card and following the prompts.

Here are some good questions to ask your insurance provider regarding your mental health benefits:

• Do I have a deductible I have to reach first?

• Is there a copay for mental health services?

• Is there a limit to how many times I can attend therapy?

You can schedule your first appointment via phone or email, whatever you are most comfortable with. The first time you reach out, our intake coordinator Julie will greet you and ask you a few questions to determine if our center is the right fit for your needs. From there, she will work to match you with a therapist that will be a good fit for you and has availability when you need it.

Once you have found your perfect match and scheduled your first appointment, you will be emailed a link with access to a patient portal. Here you will find all of the intake paperwork you will need to fill out prior to your first appointment. You will also be given your therapist’s direct contact information, should any questions arise before your appointment.